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Contact Us

Burnet Road,
Sweet Briar Industrial Estate,
Norwich, Norfolk,
  • Company Number: 2022652
  • VAT Reg No. 426 4145 66

Opening Times for Showroom and Enquiries

  • Monday8:00am - 5:00pm
  • Tuesday8:00am - 5:00pm
  • Wednesday8:00am - 5:00pm
  • Thursday8:00am - 5:00pm
  • Friday8:00am - 5:00pm
  • Saturday8:30am - 12:30pm
  • SundayClosed

Complaint Handling Policy

At Cooks Industrial Doors, we strive to offer you the best quality products and a high standard of customer service. Any complaint we receive is viewed as an opportunity to learn and improve. If you are not completely satisfied with the product or service that you have received from us, we ask that you contact us as soon as possible.

You can contact us in the following ways:

  • Call: You can speak to one of our sales team by calling 0800 0180304
  • Email: You can email your complaint to
  • Post: You can send us details of your complaint to Cooks Industrial Doors Ltd, Burnet Road, Sweet Briar Industrial Estate, Norwich, Norfolk, NR3 2BS
  • Showroom: You can speak to us in person by visiting our showroom at the address listed above. Our showroom is open Monday to Friday between 08:00am and 17:00pm, and between 08:30 and 12:30pm on Saturday. We are closed on Sundays.

Our Customer Service

We are committed to providing outstanding levels of customer service and using quality products fitted by our own installation teams, at competitive prices. Expert advice, free site surveys and full detailed quotes are all provided by our experienced and helpful staff.

Chas DHF Repair and Service Standard TS004 DHF Door & Hardware Federation ISO 9001 Registered Firm Safecontractor Approved Constructionline Hormann Supply Chain Sustainability School Silver ADSA